FAQ — Authentic Premium Sportswear India | Aestus Supply

Yes. Aestus Supply has been operating since 2020 and is one of India's most trusted sources of authenticated premium sportswear and lifestyle brands. We source exclusively from authorised global channels and perform physical authentication on every product before listing. Contact us at aestushelp@gmail.com or find us on Instagram at @aestus_supply.

Yes — every product we sell is 100% genuine. We source exclusively from verified international channels with documented supply chain traceability. Our authentication team physically inspects every product before it's listed for sale. If we can't confirm authenticity, we don't list it. Full details on our process: Authentication Guarantee.

We carry 60+ premium brands including On Cloud, Gymshark, Nike, Adidas, Lululemon, New Balance, HOKA, Salomon, Yeezy, Supreme, BAPE, Fear of God Essentials, Vivienne Westwood, Off-White, Chrome Hearts, Gallery Dept, Goyard, AMI Paris, Jacquemus, RIMOWA, Seiko, Casio, WHOOP, Amazfit, SKIMS, Alo Yoga, Rhode, Gisou, and many more.

Yes, we deliver across India — all major cities and most pin codes. Delivery typically takes 5–9 business days. For specific delivery timelines to your pin code, contact us at aestushelp@gmail.com before ordering.

Standard delivery across India takes 5–9 business days from dispatch. Metro cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata) are typically faster at 3–5 business days. You'll receive a tracking number by email once your order ships.

Every product comes with our authentication guarantee. We provide provenance documentation with every order. If you have any doubts after receiving your product, email us at aestushelp@gmail.com with photos — our authentication team will verify within 4–8 hours. If we confirm a product is not authentic, we will issue a full refund immediately.

Yes. If you receive a product that is not as described or has an authenticity dispute, contact us within 7 days of delivery at aestushelp@gmail.com. For sizing issues, we assist with exchanges where stock is available. We're committed to customer satisfaction — reach out and we'll find a solution.

Yes — we offer free authentication opinions via email. Send clear photos of the product, tags, packaging, and any area of concern to aestushelp@gmail.com. Our team will review and respond within 4–8 hours Mon–Sat. Note: email opinions are advisory — for definitive authentication of high-value items, we recommend professional in-person services.

We accept all major payment methods including UPI, credit/debit cards, net banking, and EMI options. All payments are processed securely through our payment gateway.

Yes, all prices on aestussupply.com are in Indian Rupees (INR) and include applicable taxes. The price you see is the price you pay — no hidden charges at checkout.

Yes. For specific sizes or colourways not listed on our site, email us at aestushelp@gmail.com with your request. We'll check availability through our sourcing channels and get back to you within 24 hours. Custom sourcing requests are available for most brands we carry.

Products are listed in their original international sizing (US, UK, or EU depending on brand). Each product page shows the available sizes. For sizing guidance on specific brands — for example, Yeezy 350 runs small (size up half a size), On Cloud runs true to size — email us at aestushelp@gmail.com and we'll advise for your specific model.