Privacy policy
Last updated: April 2026
Nev Enterprises ("we", "us", "our") operates the Aestus Supply brand and website at aestussupply.com. This Privacy Policy explains what personal information we collect, why we collect it, how it is used and stored, and your rights in relation to it. By using our website or placing an order, you confirm that you have read and understood this policy.
1. WHO WE ARE
Nev Enterprises is the registered legal entity behind the Aestus Supply brand — a curated marketplace for premium performance footwear, activewear, fitness nutrition, and self-care essentials. We are registered in Pune, India.
Registered Address: Flat No. 6, 2nd Floor, Ramdhut Vihar Co-op Housing Society, Karve Road, Kothrud, Pune (M Corp.), Pune – 411038
GSTIN: 27CZZPN9627G1ZD Email: support@aestussupply.com WhatsApp: +91 96655 88119
2. INFORMATION WE COLLECT
We collect information in two ways — directly from you and automatically when you use our site.
Information you provide directly:
- Full name
- Email address
- Phone number
- Delivery and billing address
- Order details and purchase history
- Messages and communications sent to us via email or WhatsApp
Information collected automatically:
- IP address and approximate location
- Browser type and version
- Device type (mobile, desktop, tablet)
- Pages visited, time spent, referring URLs
- Clicks and interactions on the site
- Session and cookie data
Payment information: All payments are processed through secure third-party gateways. We do not receive, store, or have access to your full card number, CVV, or banking credentials.
3. HOW WE USE YOUR INFORMATION
Order fulfilment To process your purchase, arrange dispatch, communicate tracking details, and handle post-delivery queries or issues.
Customer support To respond to questions, complaints, or return requests and to maintain records of our communications.
Order and account management To manage order history, confirm payments, and maintain transaction records for accounting and legal compliance.
Website improvement To understand how visitors navigate our site, identify issues, and optimise the shopping experience.
Marketing communications If you have opted in, we may send emails or WhatsApp messages about new arrivals, restocks, or offers. You can opt out at any time by replying STOP, clicking unsubscribe, or emailing us directly.
Legal and compliance To meet our obligations under applicable Indian law, including GST record-keeping, and to detect or prevent fraudulent activity.
We do not use your personal information for any purpose beyond what is described in this policy without your explicit consent.
4. WHO WE SHARE YOUR INFORMATION WITH
We do not sell, rent, or trade your personal information to any third party for their own marketing or commercial use.
We share data only where necessary to operate our business:
Shopify Our store runs on Shopify's platform. Shopify stores and processes order and customer data on our behalf under their own Privacy Policy.
Payment gateways Your payment details are handled by our payment processing partners. They receive only the information necessary to process your transaction securely.
Shipping and logistics partners Your name, phone number, and delivery address are shared with our courier partners solely for delivery purposes.
Analytics providers We use tools such as Google Analytics to understand site usage. This data is aggregated and anonymised and cannot be used to personally identify individual users.
Legal authorities We may disclose your personal information if required by law, court order, or regulatory authority, or where disclosure is necessary to protect our legal rights or the safety of others.
5. COOKIES AND TRACKING
Our website uses cookies — small text files stored on your device — to make the site function correctly and improve your experience.
Essential cookies — Required for core functionality such as your cart and checkout. Cannot be disabled.
Analytics cookies — Help us understand how visitors use the site. Collect anonymous, aggregated data only.
Marketing cookies — Used to measure the effectiveness of our marketing efforts.
You can manage or disable non-essential cookies through your browser settings at any time. This will not prevent you from using the site, but some features may not function as intended.
6. DATA RETENTION
- Order and transaction data — retained for a minimum of 7 years for GST and accounting compliance.
- Customer communication records — retained for up to 2 years after your last interaction with us.
- Marketing data — retained until you opt out, removed from active lists within 30 days of opting out.
When data is no longer required, it is securely deleted or anonymised.
7. DATA SECURITY
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These include:
- HTTPS encryption across all pages of our website
- Access controls limiting who can view customer data
- Secure payment processing handled entirely by PCI-compliant third-party gateways
No method of electronic transmission is completely secure. While we take every reasonable precaution, we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you promptly.
8. YOUR RIGHTS
Right to access — Request a copy of the personal information we hold about you.
Right to correction — Request correction of inaccurate or incomplete information.
Right to deletion — Request deletion of your personal data, unless we are required to retain it for legal or regulatory reasons.
Right to withdraw consent — Where we process your data based on consent (e.g. marketing), you may withdraw that consent at any time.
Right to data portability — Request a copy of your data in a structured, machine-readable format.
Right to object — Object to the processing of your personal data for direct marketing purposes at any time.
To exercise any of these rights, contact us at support@aestussupply.com. We will respond within 30 days.
9. CHILDREN'S PRIVACY
Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately and we will delete it promptly.
10. LINKS TO THIRD-PARTY WEBSITES
Our site may contain links to external websites including brand pages and social media profiles. We are not responsible for the privacy practices of any third-party site. We recommend reviewing the privacy policy of any external site you visit.
11. SOCIAL MEDIA
We are active on Instagram (@aestus_supply). If you interact with us on social media, the information you share is also subject to that platform's own privacy policy. We may use publicly visible interactions for marketing purposes.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.